Privacy Policy

Information We Collect

Personal Information

Crystal Clear Window Cleaning And Power Wash ("we," "our," or "us") collects personal information that you provide directly to us when you:

• Contact us via phone, email, or our website contact forms
• Request quotes or estimates for our services
• Schedule window cleaning appointments
• Subscribe to our newsletter or promotional communications
• Provide feedback or reviews about our services

This information may include:

• Name and contact information (phone number, email address, mailing address)
• Property information (address, type of property, number of windows)
• Service preferences and special requirements
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and general geographic location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or source

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Processing payments (credit card processors, payment gateways)
• Website hosting and maintenance
• Email marketing services (with your consent)
• Customer service and support systems

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal process (subpoenas, court orders)
• Government requests or investigations
• Protection of our rights, property, or safety
• Protection of the rights, property, or safety of others

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such changes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to:

• Access the personal information we hold about you
• Receive a copy of your information in a portable format
• Request correction of inaccurate or incomplete information

Deletion and Restriction

You have the right to:

• Request deletion of your personal information
• Request restriction of processing your information
• Object to processing of your information for direct marketing

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: rominahall@clearwinpw.com
• Phone: (802) 257-5734
• Mail: Crystal Clear Window Cleaning, 67 Governor Hunt Rd, Vernon, VT, 05354-9765

We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notification to registered users (if applicable)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.